Saturday, August 25, 2012

Simple courtesy for responsible living - 66

When you receive a phone call and the caller says, “please help me with…” if you do not have the answer to the request, do not just transfer the caller to another line without letting them know you do not have the answer but will transfer them to another line for help.

Courtesy demands that you put callers in the "know" of whatever plan you have regarding their request. Correct?


Simple courtesy for responsible living - 66
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