When one is conversing physically with someone else, there are body signals or gestures that give away one’s innermost feelings while one converses.
Facial expression and body language showing boredom or discontentment is very easy to detect. Likewise, texture of one’s voice while on the phone tells the person at the receiving end, whether or not one is courteous.
Do not find yourself raising your voice while speaking with someone you do not even know while on the phone. When you talk with someone on the phone, let the person at the receiving end hear a pleasant voice by adding a smile to your voice.
I know you may want to ask, “add a smile to my voice, how is that possible?” You can smile while you talk, and do that genuinely, because when it is done genuinely, it is felt. Playing along like this will last within 5 – 10 minutes and then the world is yours again. I believe it is not that difficult to achieve. Correct?